Terms and Conditions

Acceptance of terms

By using this website, you agree to these terms. If you do not agree, please do not use the website.

Continued use of the website means you accept the latest published version of these terms.

Website usage terms

Who the website is for

This website is intended for users in the UK. We may accept enquiries from outside the UK, but availability, delivery and installation will depend on the project, location, specification and access requirements.

Accuracy of information

We aim to keep website information accurate and up to date. However, website content may be changed without notice.

Unless we confirm something in writing, for example in an order confirmation, signed quotation or formal agreement, website content is provided for general information only.

Enquiries and quotations

If you submit an enquiry, we may contact you using the details you provide.

Any quotation we provide is subject to final specification and engineering design, site conditions and access, availability and programme, and any assumptions or exclusions stated in the quotation.

Acceptable use

You must not:

• Use the website in a way that breaks any law or regulation
• Attempt to gain unauthorised access to the website, server or data
• Introduce viruses, malware or other harmful material
• Copy, scrape or reuse website content in a way that infringes our rights

We may restrict access to the website if we reasonably believe it is being misused.

Intellectual property

Unless stated otherwise, all content on this website, including text, images, graphics, logos and layout, is owned by KC CABINS SOLUTIONS LTD or used under licence.

You may

• View pages on a device
• Print or download extracts for personal or internal business use

You must not

• Republish website content without permission
• Use our branding or images for marketing without written consent
• Remove copyright or trademark notices

Online purchases — standard in-stock products

When a contract is formed

If the website allows you to purchase an in-stock standard product online, a contract is formed when we send you an order confirmation email.

When we may refuse or cancel an order

We may refuse or cancel an order if:

• The product is not available
• There is an obvious pricing or listing error
• We suspect fraud or unauthorised payment
• Delivery is not feasible based on the information available at the time

If we cancel an order after payment has been taken, we will refund the amount paid for that order.

Prices and VAT

Prices are shown in GBP. VAT treatment will be shown at checkout or on the invoice, depending on the product and your status.

Delivery

Delivery times and arrangements depend on the product and delivery location. Any delivery dates shown are estimates only unless we confirm a date in writing.

Your responsibilities for delivery

You are responsible for ensuring:

• The delivery location is accessible for the agreed vehicle type
• There is a safe area for unloading, if applicable
• Any required permissions, including site access permissions, are in place

If delivery fails because of access or site issues, additional charges may apply.

Returns and refunds

Returns and refunds are handled in line with our Returns & Refund Policy.

Liability limitations

Website use

We do not guarantee that the website will always be available, secure or free from errors.

To the maximum extent permitted by law, we are not liable for:

• Losses caused by use of, or inability to use, the website
• Losses caused by viruses or harmful material you did not take reasonable steps to protect against
• Business losses such as loss of profit, revenue, contracts, goodwill or anticipated savings

Consumer rights

Nothing in these terms limits or excludes liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

Governing law and jurisdiction

These terms are governed by the laws of England and Wales, unless another mandatory legal rule applies. Disputes relating to these terms will be subject to the applicable courts of England and Wales unless consumer law provides otherwise.

External links

This website may include links to third-party websites. We do not control those websites and are not responsible for their content, security or privacy practices.

Updates to these terms

We may update these terms from time to time. The latest version will always be published on this page. Your continued use of the website means you accept the updated terms.

Last updated: 2 July 2026

Before launch: replace this date if the legal wording is approved or published on a different date.

Related policies

These terms should be read together with the following legal pages where relevant:

• Privacy Policy
• Cookie Policy
• Returns & Refund Policy

Legal information sources

For broader legal context, legislation and government information can be reviewed at legislation.gov.uk and gov.uk.